PRIVACY POLICY AND DATA PROCESSING - EXPRESS DRIVEWAY
This Privacy Policy describes how Express Driveway collects, uses, stores, and protects personal information provided through our website, contact forms, estimate process, and other interactions with our company.
Information we collect:
We receive, collect, and store any personally identifiable information you enter on our website, such as your name, phone number, email, address, and other information you provide us in another way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet and computer information. We may use your information to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, methods used to navigate away from the page, and marketing campaigns through software tools.
How do we collect the information?
When you fill out a form on our website, as part of the process, we collect personal information that you provide to us, such as your name, phone number, and email address. Your personal information will be used only for the specific reasons indicated above.
Why is this information collected?
We collect such personal and non-personal information for the following purposes:
*To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages.
* To create aggregated statistical data and other aggregated or inferred non-personal information, which we or our business partners may use to promote and improve our respective services.
*To provide ongoing customer assistance and support.
*To comply with applicable laws and regulations.
How do we store, use, share and disclose the personal information of our website visitors?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to offer our services to you. Your data may be stored through Wix.com's data storage, Wix.com's databases and general applications. They store your data on secure servers behind a firewall.
How will we communicate with you?
We may contact you to send updates about our company, send promotional campaigns, troubleshoot your service, get feedback through surveys or questionnaires, or when necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may communicate with you by email, phone and text messages.
How are cookies and other tracking tools used?
The website tracks personal information through the use of cookies, to obtain personally identifiable data in order to create advertising campaigns and improve our services. We also make use of third party services such as Google Analytics that use other tracking technologies through Wix services.
How can you withdraw your consent?
If you do not want us to process your data, contact us by email at katia@expressdriveway.com or call us at (770) 862-6232. If you receive our newsletter, you can unsubscribe by email in the final part of our newsletters in the "unsubscribe" option.
SMS/Text Messaging Privacy
Express Driveway may collect mobile telephone numbers and SMS consent information when customers request estimates, schedule appointments, approve estimates, or otherwise opt in to receive text messages from us.
If you opt in to SMS communications, Express Driveway may send you text messages regarding estimates, appointments, project updates, invoices, payment reminders, and customer support. Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out or HELP for assistance.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS consent is not a condition of purchase. We do not sell, rent, or share SMS opt-in information or consent with third parties for marketing or promotional purposes.
Privacy Policy Updates
We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose the information.
If you wish to: access, correct, modify or delete any personal information we have about you, you are invited to contact us at katia@expressdriveway.com or call us at (770) 862-6232.